Privacy Policy

Your privacy is important to us and thus we strive to protect the confidentiality of minutest of your informations. There are certain guidelines that we follow:

Information Collection & Use

Registration

In order to use this Web site, become an affiliate, or reseller, you must first complete the registration form. During registration you are required to give contact information (such as name, email address, and a messenger name). We use this information to contact you about the services on our site in which you have expressed interest and communicate with you regarding your order details.We use the affiliate and reseller information to provide you with an account so that you may manage it online as well as bill you for the services in which you have requested.

Elsner Techologies Pvt Limited is the sole owner of the information collected on www.elsner.com. Elsner collects personally identifiable information from our users at several different points on our Web site.

Orders

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date to secure payment gateway ie. Paypal , 2Checkout).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications from the Site

Newsletters If you wish to subscribe to our newsletter(s), we will use your email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the `Choice and Opt-out` section.

Special Offers and Updates

We will occasionally send you information on products, services, special deals, promotions. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the `Choice and Opt-out.

Service-related Announcements

We will send you service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

Information Sharing

We do not share, sell, rent or trade your personal information with third parties other than as disclosed within this privacy policy.

• We may provide your personal information to companies that provide services to help us with our business activities such as processing a payment or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
• We may also disclose your personal information as required by law, such as to comply with a subpoena, or similar legal process.
• When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, to any other third party with your prior consent to do so.

When you place an order you will be redirected to our third party service provider`s secure encrypted site to complete the payment process. Your name and the last four numbers of your credit card number will be shared back with us in order for us to complete the account creation process and to provide you the service in which you have purchased. Once you successfully place an order you have to fill the service detailed form.

The affiliate sign up is hosted on our server by using a third party service provider`s software all information collected there is governed by our privacy policy. Our service provider does not have access to any of your personal information.

Live Chat

cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s `help` file.

We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site and to track from which sites you were directed to us.

Third Party Cookies

The use of cookies by third parties is not covered by our privacy policy. We do not have access or control over these cookies.

Clear Gifs (Web Beacons/Web Bugs)

We employ or our third party advertising partner employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages. We do not tie the information gathered by clear gifs to our customers` personally identifiable information.

Links to Other Sites

This Web site contains links to other sites that are not owned or controlled by Elsner Technologies private limited. Please be aware that we are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.

This privacy statement applies only to information collected by this Web site.

Public Forums

Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at [email protected]. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, amend, or delete inaccuracies by making the change within the `edit profile` tab in your account or by emailing our Customer Support at [email protected]. We will respond to your request to access within 30 days.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at [email protected]. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

Changes in this Privacy Statement

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at: [email protected] or by postal mail:

Elsner Technologies Pvt. Limited
305, Iskcon center, Shivranjani cross road, Satellite, Ahmedabad 380015
Gujarat , India
Effective: 6/27/2011

Cancellation Policy

Minimum 24 hours notice of cancellation required. Notification for instance, in person, via email, mobile phone ‘text message’ and/or fax, or any other means will be accepted subject to confirmation in writing. We reserve the right to levy a 50$ charge to cover any subsequent administrative expenses.

Image Information Collection and Use

Our app collects and uses image information, such as photos or videos, to personalize and improve the user experience. We do not share this information with third parties except in limited circumstances, and we take reasonable measures to protect its security. Users can control whether to share their image information and may request it’s deletion at any time.

Disclaimer

Exclusions and Limitations The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Company:

• Excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
• Excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.