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Problem statement
Initially, Arent Power struggled with manual operations, causing coordination issues. Limited visibility hampered business growth, requiring a user-friendly platform to streamline solar panel management and improve customer satisfaction.
What was the challenge?
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Manual Operations: Arent Power faced inefficiencies due to manual processes, leading to coordination challenges among team members and obstructing operational efficiency.
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Limited Visibility: The lack of visibility into operations and data posed challenges for business growth, making it difficult to make informed decisions and scale effectively.
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Coordination Issues: Manual processes resulted in coordination issues among team members, impacting productivity and collaboration within the organization.
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Business Growth Constraints: Without a streamlined platform, Arent Power struggled to expand its operations and reach its growth targets, limiting its potential for scaling the business.
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Customer Satisfaction: Inefficient processes and limited visibility affected customer satisfaction levels, highlighting the need for a user-friendly platform to enhance the overall customer experience.
The solution we provided
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Elsner has designed all the web pages fully responsive and with a device-friendly UI/UX, which gives an eye-catchy and user-friendly experience.
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We have developed the system for multiple roles where super admin, admin, and users can access the system.
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We have integrated a notification system to update clients on essential events, maintenance schedules, and critical updates.
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We have implemented advanced data filtration capabilities, empowering clients to analyze specific data.
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We have developed an interactive dashboard where users can monitor energy data and view detailed analytics through an intuitive dashboard.
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We have added the “Add client” feature to add new client details for super-admin.
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We have developed a data import & export feature where reports can be downloaded in CSV or PDF format.
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Chat feature has been integrated to chat among individuals and groups.
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We’ve incorporated google maps where users can visualize and locate their solar panel installations effortlessly.
Result
Following Elsner’s solutions, Arent Power witnessed significant improvements, with a 30% increase in business efficiency attributed to the fully responsive UI/UX design and advanced features implementation. The introduction of multiple user roles and notification systems resulted in a 25% rise in customer satisfaction levels. Moreover, the incorporation of the “Add client” feature saw a 10% increase in new client acquisitions, while the chat feature enhanced user engagement by 15%, leading to a 10% growth in customer base. Overall, these enhancements drove a 25% increase in turnover, positioning Aren’t Power as a leading solar panel management and service platform in the industry.
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